Common Issues
This section features a list of articles designed to help clients quickly find solutions to common issues and requests. By browsing these articles, users may be able to resolve their needs directly through self-service, reducing the need for direct support. The Red Ant service desk team are always happy to support however if required.
- Reset Password - SSO (Single Sign-On) Login and RetailOS App Login
- Creating and Editing Stores in RetailOS
- App Distribution and MDM Platform Support
- How to Clear Browser Cache and Cookies
- Managing IP Whitelisting for Red Ant Systems, Software, and Services
- Wifi and Network Infrastructure Issues
- How do I download my iOS app from Apple Business Store?