Creating and Editing Stores in RetailOS

In RetailOS, stores can be created and edited through the Store Management function. Please note that stores cannot be deleted through the Store Management function.

Access to Store Management is restricted to RetailOS users with an Administrator role. If you have Administrator access and are familiar with managing and updating store details, you can perform these actions independently.

However, if you do not have Administrator access or are uncertain about how to manage store details, the Red Ant Service Desk team is available to assist you.

Information Required for Store Setup

To streamline the process of creating new stores, clients must provide specific details to ensure an accurate setup in RetailOS. The following list outlines the information required for the default out-of-the-box RetailOS store setup:

• Name *
• External ID *
• Region *
• Catalogue
• Contact Email *
• Address Line 1
• Address Line 2
• City *
• Country
• Postcode
• Longitude *
• Latitude *

Items marked with an asterisk () are mandatory.

Customisations of Store Details

If your instance of RetailOS includes customisations to store details beyond the standard setup, additional information may be required. In such cases, the Red Ant Service Desk team will request this additional information to fulfill your specific setup requirements.

Additional Store Details

·  If your instance of RetailOS uses the Store Pin functionality, please ensure you provide the required value for this when submitting new store requests.

·  If your instance of RetailOS uses the Consultations functionality, please provide the details of the required calendar(s) to be assigned when submitting new store requests.

Should you need assistance with any store-related tasks, don’t hesitate to reach out to the Red Ant Service Desk team.