What information is needed when raising a service request?

When raising a Service Request, please be sure to provide as much information as possible.

The type of things we need to know are:

• Summary of your request
• Details of what you want to achieve and why.
• If possible, please provide an example of what you are looking to achieve, or an example of something similar that already exists.

Raise your request through the Customer Service Portal - help.redant.com

Any further questions, please reach out to our service desk at any time via the service request section of the portal, or contact your Client Director.